1. Introduction
We at rico services, located at Gotenstrasse 81, 10829 Berlin, are committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and use your personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
2. Data Collection
Purpose and Legal Basis
We collect your personal data for the following purposes:
– To provide and manage our subscription-based services
– To process your payments and manage your account
– To improve our services and customer experience
– To comply with legal obligations
The legal basis for processing your data includes:
– Your consent (Article 6(1)(a) GDPR)
– The necessity to fulfill a contract (Article 6(1)(b) GDPR)
– Compliance with legal obligations (Article 6(1)(c) GDPR)
– Our legitimate interests (Article 6(1)(f) GDPR)
Types of Data Collected
The types of personal data we collect include:
– Name
– Address
– Email address
– Payment information
– Any other data you provide during the subscription process or while using our services
3. Data Processing
Processing Activities
We process your personal data for:
– Account management
– Customer service
– Marketing communications (with your consent)
– Improving our services
Processing includes storing, modifying, transmitting, and deleting your data.
Data Minimization
We only collect data that is necessary for the purposes outlined in this Privacy Policy, ensuring data minimization and relevance.
4. Data Usage
Internal Use
Your personal data is used internally to:
– Manage your account
– Process payments
– Provide customer support
Third-Party Sharing
We may share your data with third-party service providers who assist us in delivering our services (e.g., payment processors, email service providers). These third parties are bound by data protection agreements and are only permitted to use your data for the specified purposes.
Legal Compliance
We may disclose your personal data to comply with legal obligations, such as responding to lawful requests from public authorities.
5. Data Protection Rights
You have the following rights regarding your personal data:
Access and Rectification
You have the right to access your personal data and request correction of any inaccuracies.
Erasure
You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
Restriction and Objection
You have the right to restrict the processing of your data and to object to data processing based on legitimate interests or direct marketing.
Data Portability
You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
6. Security Measures
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, or destruction.
Data Breach Notification
In the event of a data breach, we will notify you and the relevant supervisory authority without undue delay if the breach is likely to result in a high risk to your rights and freedoms.
7. Subscription Confirmation and Reimbursement
We strive to confirm your subscription immediately upon purchase. If we are unable to confirm your subscription, we will notify you promptly and reimburse all payments received from you without undue delay, and in any event, no later than fourteen (14) days from the day we are informed of your decision to withdraw from the contract. The reimbursement will be processed using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
8. Contact Information
For any questions or concerns regarding your personal data or to exercise your rights, please contact us at:
Andreas Clemens
Gotenstrasse 81
10829 Berlin
Email: contact@rico.berlin
9. Changes to the Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you via email.
10. Additional Information
For more detailed information, you can refer to the [GDPR text](https://gdpr-info.eu/) and our full Privacy Policy on our website.
This Privacy Policy ensures compliance with the GDPR, providing transparency and protecting the rights of our users regarding their personal data.
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Use the form above or contact us via: contact@rico.berlin
Online 24/7
Office hours 9AM – 6PM CET
Monday – Friday
Berlin, Germany
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